Everyone at Ultra Dry is committed to making sure customers are satisfied with our products and happy with their purchases. In the event that your product is not what you expected, you are free to return it within 30 days of your purchase date, no questions asked.

We keep things simple because we know what it’s like to be in your shoes. When we purchase from online companies, we, too, expect a simple return policy that does not confuse or frustrate us.

You will just need to contact us with your order number, and we will email you a prepaid Royal Mail 1st class return postage label. once we have it back, we will refund you, including your shipping costs. No printer? no problem, we will post it to you.

We are so confident in our products that you’re still covered after 30 days!

If, after 30 days, something is not up to the high standards you expect, we will send out a replacement at no extra cost to you!

Find out how to upgrade to our 5 year Guarantee  (bags only)

So, just how can we do this? That answer is easy. Ultra Dry Adventurer products are of the highest quality on the market. We take great pride in our merchandise and are very confident that customers will fall in love with our products just as we have.

Please contact us

if you need to return your purchase

Please note – If the forms do not work for you, please contact us at info@ultradrybags,co,uk.